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Yeti hopper flip 124/26/2023 Once your click and collect order is complete we will send you an email to confirm that the items are ready for collection. You can see from a glance which stores have the item you are viewing by looking at this section: ![]() Once your order has been placed we will be in contact within three days to arrange a time and date that will be convenient for you to receive the delivery.Īll Stewarts stores offer the option to reserve items, pay for them online, and collect them in store. Below is a map showing our local area, if you are outside this then unfortunately we are unable to deliver to you but you are very welcome to use our click and collect service. There is often some processing time before a refund is posted.Stewarts offer free delivery on all orders over £100 within our local area. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven't received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to yourcredit card or original method of payment, within 14 days of the receipt of the returned goods. guaranteed next day, we will only refund our standard basic cost. Please Note: We will only refund the basic delivery cost of getting the goods to you in the first place, if you opted for an enhanced servicee.g. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you need to exchange an item for, perhaps for a different size or colour, please send us an email at In these instances all post costs associated with the transaction must be borne by the customer, but we will endeavour to help you in whatever way we can. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. In cases where the item is faulty, we may offer a reasonable refund of postage costs, please talk to us first to organise this. Any item that is returned more than 30 days after delivery. There are certain situations where only partial refunds are granted: (if applicable)įor example: A book with obvious signs of use, a wet wetsuit, any item not in its original condition, is damaged or missing parts for reasons not due to our error. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Several types of goods are exempt from being returned: Facemasks/Buffs, Energy food products, videos, DVD, computer/gps software, personalised goods, gift cards and vouchers, underwear or personal safety equipment. If you wish to return an item because it is faulty upon receipt or has developed a fault, please contact us via email at or call us on 015394 442121 so we can advise what needs to happen next. Return shipping costs are non-refundable unless the error is ours. Please ensure that the service you use covers the value of the goods in the parcel. It is your responsibility to ensure that the item is returned to us in an unused, resalable condition, packaged in a safe and secure manner, preferably with all original packaging, we suggest that you use a recorded postal/courier service. If you are returning an incorrectly ordered item (for example: you don't like the colour, it's the wrong size or you've simply changed your mind) then you will be responsible for any return postage costs. You have up to 28 days from receipt of your order to return an item for a no quibble refund. In these circumstances we want you to have confidence in us to resolve the problem quickly. We hope that you will be happy with everything that you buy from us but we do understand that occasionally things might not be quite right.
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